Technical Support

Responsibilities

• Responsible for the installation, troubleshooting, and maintenance of medical equipment.
• Provide technical support and training services to customers, and answer customers' technical questions.
• Closely cooperate with the sales team, conduct technical demonstrations of the product, and answer customers' product questions.
• Participate in the technical testing and evaluation of new products, and provide improvement suggestions.

Requirements

• Master's degree or above, preferably in medicine, biomedical engineering, electronic engineering, and other related majors.
• At least 2 years of experience in technical support for medical equipment.
• Familiar with the procedures of installation, troubleshooting, and maintenance of medical equipment.
• Possess excellent communication skills and service awareness, able to respond quickly to customer demands.
• Able to work in a team and withstand a certain amount of work pressure.

Online Application